WingX Pro7 for iPad
Frequently Asked Questions

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Which iPad do you recommend?

• Q: Is WingX Pro7 iPad 1, iPad 2, iPad 3, and iOS 5 compatible?
  A: Yes. Note: Track Up and the Passive RADAR Altimeter are not supported on the iPad 1 due to its lack of required resources.
• Q: Which iPad is recommended?
  A: The 3G/4G iPad has a built-in GPS receiver, the WiFi-only iPad does not.  The most common setup is to use the 3G/4G iPad and its internal GPS receiver.  You can use the WiFi-only iPad and an external GPS receiver.  Alternatively, WingX Pro7 will use the GPS data from the SkyRadar ADS-B receiver.  The SkyRadar GPS receiver is WAAS-enabled.  WingX Pro7 runs great on the first iPad and even better on the iPad 2 as a result of optimizations for the new dual-core Apple A5 CPU.
• Q: How much memory does my iPad require?
  A: Because of our advanced compression and storage technologies, the maximum amount of memory that WingX Pro7 requires is about 3GB (including all the approach charts, sectionals, IFR lo/hi enroutes charts).  Therefore, the 16GB, 32GB, or 64GB versions are suitable.
• Q: If I purchase the 3G/4G iPad, do I need to sign-up with AT&T or Verizon and activate the 3G/4G thereby incurring a monthly fee?
  A: No, you can turn off the 3G/4G data plan on the iPad and never sign up with AT&T or Verizon.
• Q: Will the GPS still function without a 3G plan and/or without being in cell tower range?
  A: Yes, the GPS receiver in the 3G/4G iPad is a real GPS receiver and does not require a cellular network.  We recommend that you turn off the 3G/4G before departure.

WingX Pro7 Subscription Information

• Q: Is the $99.95 subscription an annual recurring payment?
  A: Yes, the subscription is required to be renewed each year to be able to download the latest data?
• Q: Will the Moving Map, E6B, Route Planning etc still work if I don't renew my subscription?
  A: Yes, we do not turn off any non-network functionality if your subscription has expired.
• Q: Are software updates free?
  A: Yes, all software updates are available through the App Store just as you would update any other app on your iPad.
• Q: I bought WingX for iPhone, do I need to pay another $99.95 for the iPad version?
  A: No.  Forward your WingX for iPhone receipt to support@hiltonsoftware.com and include a password that you'd like us to use on the account - this password does not have to match your iTunes password.

Does the iPad have a built-in GPS and is it a real GPS receiver?

Yes and yes.  There is a lot of mis-information about this.  Here's the bottom-line:

• The WiFi-only iPad does not have a built-in GPS receiver.
• The 3G/4G iPad does have a built-in GPS receiver.
• The internal GPS receiver is a real GPS receiver and does not need to be in contact with the cell phone towers to work; i.e. it'll work fine at any altitude.
• Turning Airplane Mode On will turn off the GPS reciver.  

Which external GPS Receivers are compatible with WingX Pro7?

The plug-in Bad Elf, and Bluetooth GNS 5870 and DUAL GPS receivers are supported.  Here's the deal, the iPad supports these receivers not the applications, so any GPS application will work with these two external receivers.

Why do I see No GPS? Other apps seem to work fine.

The iPhone/iPad probably turned off Location Services for WingX Pro7. To fix the problem, go to Settings (the main device settings, not within WingX Pro7), then select Location Services and ensure Location Services and WingX Pro7 are both on.

Do I need to buy an ADS-B Receiver to get ADS-B Information?

Yes.  The iPad by itself cannot receive ADS-B information.

Which ADS-B Receiver works with WingX Pro7?

WingX Pro7 is currently compatible with the SkyRadar ADS-B receiver (skyradar.net).  We do anticipate more options becoming available over the next few weeks.

How does the SkyRadar ADS-B receiver connect to the iPad?

WiFi, not Bluetooth. The great advantage with using WiFi is that more than one iPad running WingX Pro7 can connect to one SkyRadar ADS-B receiver.

How do I setup the SkyRadar ADS-B receiver?

• Turn on the SkyRadar ADS-B receiver and wait about 10 seconds.
• Go to the Settings page of your iPad, tap on Wi-Fi (top-left), and select the skyradar0001 (or similar) network.
• To enable and verify the SkyRadar connection, run WingX Pro7, tap on Tools, then ADS-B Diagnostics.  Ensure ADS-B is active, if not tap on the button as the very bottom of the page. You should see all green indicators.  The FIS-B Data indicator will only be green or orange if real FIS-B data is being received and therefore might only not be red after takeoff.

Why do the Sectionals and IFR Enroute charts look really faded?

If you have selected ADS-B NEXRAD to be displayed on the moving map, WingX Pro7 will fade all areas for which the NEXRAD has not been received.  When WingX Pro7 receives ADS-B NEXRAD, it fill in these areas with NEXRAD and makes the charts visible as you would expect.  A faded chart means that no NEXRAD has been received for that area.

NOTE: If you don't have an ADS-B receiver or ADS-B reception, we recommend turning off the ADS RADAR settings under Options on the Moving Map.

Seattle Avionics ChartData Subscription (Geo-Referencing)

• Q: Does WingX Pro7 cost $199?  I'm confused about the Seattle Avionics subscription, please explain.
  A: No, the WingX Pro7 subscription is $99.95.  The Seattle Avionics ChartData subscription enables WingX Pro7 to display your aircraft's position on our approach charts; this is commonly called 'geo-referencing data'.  This subscription is optional and is maintained with Seattle Avionics.  You can sign up for a Seattle Avionics ChartData subscription in WingX Pro7 under Tools, ChartData Account.  The Seattle Avionics ChartData subscription for WingX Pro7 is $75 (this $75 price is consistent with other apps since we all get our geo-referencing data from Seattle Avionics).
• Q: Will the geo-referencing feature continue to work if I have not downloaded the Seattle Avionics ChartData for the current cycle?
  A: No.  Due to the time-sensitive nature of the Seattle Avionics ChartData, WingX Pro7 will not show your aircraft's position on an approach chart if the ChartData has expired.  Be sure to verify that your ChartData is current before departing.
• Q: Will WingX Pro7 show my position on the Moving Map and Airport Diagrams without the Seattle Avionics ChartData subscription?
  A: Yes, the Seattle Avionics ChartData subscription is only required to display your aircraft's position on an approach chart.  The Seattle Avionics ChartData subscription is not required to display your aircraft's position on the Moving Map or Airport Diagram, WingX Pro7 will do that with or without a Seattle Avionics ChartData subscription.
• Q: Can I legally fly an approach using WingX Pro7 and the approach chart geo-referencing feature?
  A: No.  Don't do it, don't even think about it, unless it is a true emergency and this is your last option.  No GPS handheld can be used as primary navigation to fly an approach under IFR in IMC including the Garmin handhelds.
• Q: OK, I'm sold on this, but how accurate is Seattle Avionics ChartData?
  A: Seattle Avionics is the only company in the world to have the FAA certify their approach chart geo-referencing data for AeroNav (NACO) charts.  Aspen Avionics are using the Seattle Avionics ChartData in their panel-mounted displays.

Can I connect all external devices simultaneously?

Sending crash reports from iPad or iPhone

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