There appears to be a (fixable) iOS 6 issue when the iPhone/iPad ignore the external GPS receiver. We have two methods listed below. Method 1 is the easiest, but if that does not work try Method 2.

Method 1

We have seen some issues with iOS 6 and have two solutions that have covered every user. This first method is a little easier and may work for you - If it does please tell us. We want to see you up and running again.

Please try these steps:
  1. Go to the main iPad Settings app.
  2. Tap on “Privacy”.
  3. Tap on “Location Services”.
  4. Toggle the top row to “Off”. This will turn off location services for all of your apps.
  5. Reboot your iPad (press-and-hold the top button for 5 seconds, slide the red slider to power off, wait 5 seconds, then press the top button to turn your iPad back on).
  6. Go back to Settings -> Privacy -> Location Services and turn location services to “On” for your iPad. Also make sure that location services are set to “On” for Apps you want to use with your ELF."

Method 2

This method requires resetting the settings on your iOS device back to the factory defaults, and then restoring your old settings from a backup. The good news is that if you follow our instructions carefully, you can fix this problem with no loss of data or settings on your iOS device.

PLEASE make sure you sync and back up your iOS devices via iTunes to your Mac/PC before attempting any of this. To back up your device:

1. Connect your iOS device to your Mac/PC using the USB cable. 2. In iTunes, click on the iOS device in the left pane. In the right pane you'll see a Backup section on the Summary tab. Make sure this is checked, and then click the Sync button in the bottom right corner of the screen. 3. You should then see a "Last backed up at..." with the current date and time.

Now, on your iOS device:

1. Go to the Settings app, and navigate to General > Reset. 2. Press the "Reset All Settings" button. You device will restart and show a progress bar. When it restarts again your device will be "wiped" but still have all the apps and contents (music/video) that it did before.

You can then verify the Bad Elf GPS accessory with the Maps or other 3rd party location-based app. You'll know it's working if the green LED on the Bad Elf starts flashing when the Maps or other 3rd party app is launched.

To restore the settings, reconnect your iOS device to iTunes. Right-click on the device in the left panel, and select "Restore" to reload the settings from your backup.

At this point your Bad Elf GPS should be working fine, and your iOS device will be back to where you started.